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PRIVACY POLICY

Verdego US Inc., doing business as ProtectMats (“ProtectMats,” “we,” “us,” “our”), values your privacy. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard personal information when you interact with our website www.protect-mats.com (“Website”) and related services (“Services”).

By accessing our Website or using our Services, you consent to the practices described in this Policy.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

  • Personal Information: name, shipping and billing address, email address, phone number, and account credentials.

  • Payment Information: credit or debit card details, processed securely through third-party payment providers.

  • Order History: purchases, returns, and related communications.

  • Device & Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, clicks, and session data.

  • Email Interaction Data: including open rates and link clicks.

We do not knowingly collect sensitive personal information (such as health or biometric data).

2. USE OF INFORMATION

We use collected information to:

  • process and fulfill orders;

  • handle returns and customer service;

  • communicate about products, promotions, and account activity;

  • improve Website functionality and Services;

  • comply with legal obligations.

3. SHARING WITH THIRD PARTIES

We do not sell personal information. We may share data only with trusted third parties, including:

  • Payment processors for secure transactions;

  • Shipping carriers for order fulfillment;

  • IT and service providers for hosting, analytics, and communications.

We may also disclose information:

  • when required by law or legal process;

  • to enforce our Terms & Conditions;

  • to prevent fraud, abuse, or unlawful activity;

  • to protect our rights, property, and safety or that of others.

We are not liable for security breaches, misuse, or unauthorized disclosures by third-party providers outside our reasonable control.

4. COOKIES & ANALYTICS

We use cookies (small text files stored in your browser) and similar technologies to improve security, measure usage, identify and resolve problems, and enhance the Website experience. We may also use cookies for marketing purposes.

The information we collect this way may include your IP address, browser type, device information, operating system, actions taken on the Website (such as usage logs and click-throughs), and the date and time of visits. Log data is deleted periodically.

You can control cookie use through your browser settings. However, disabling cookies may affect Website functionality.

Some Third Parties may also place cookies to collect information about your activities on our Website. These Third Parties use their own cookie policies, which may differ from ours.

5. CHILDREN’S PRIVACY

Our Website and Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13.

If we learn that personal information has been collected from a child under 13, we will delete it immediately.

Products intended for use around children (such as splat mats or painting mats) are not toys and must be used under adult supervision.

6. DATA STORAGE & SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no system or transmission over the Internet is completely secure. We cannot guarantee absolute security of your information, and you provide information at your own risk.

7. DATA RETENTION

We retain personal information only as long as necessary to:

  • provide Services;

  • comply with legal obligations;

  • resolve disputes; or

  • enforce our agreements.

Account information is retained until the account is closed or deletion is requested.

8. YOUR PRIVACY RIGHTS

Depending on your state of residence (including California under the California Consumer Privacy Act (CCPA)), you may have the right to:

  • know what personal information we collect;

  • access a copy of your personal information;

  • request correction or deletion of personal information;

  • opt out of the sale or sharing of personal information (we do not sell data);

  • request a portable copy of your data;

  • limit the use of sensitive personal information (not applicable, as we do not collect such data).

To exercise these rights, please contact us at info@protect-mats.com. We may require verification of your identity before fulfilling such requests.

9. INTERNATIONAL DATA TRANSFERS

If you access our Website from outside the United States, you understand and agree that your information may be transferred to, stored in, and processed in the United States, which may have different data protection standards than your home country.

10. CHANGES TO THIS POLICY

We may update this Policy from time to time. Updates will be posted on our Website with a revised “Last Updated” date.

Continued use of our Website after changes are posted constitutes acceptance of the updated Policy.

11. CONTACT US

For questions about this Policy or to exercise your privacy rights, please contact us at:

Verdego US Inc.
Email: info@protect-mats.com
Principal Office: Birmingham, Alabama, USA