Helpdesk
Frequently asked questions
Table covers
Glass, lacquered, or stone table?
Do you have a glass, lacquered, high-gloss, or stone table? If so, we recommend our frosted table cover. Clear table covers can sometimes develop air bubbles between the cover and the table surface, which can make the appearance less visually appealing.
Is my table cover food-safe?
Yes. Our table covers are completely safe for use around food. They meet the highest quality standards, are California Proposition 65 compliant, and are phthalate-free with no harmful plasticizers.
Will my table cover be made to size?
Yes! At ProtectMats, we custom-cut your table cover in the exact thickness, width, length and shape you need. With our advanced CNC cutting machines, each cover is cut with precision to fit perfectly. Please note: PVC is a flexible material, and very slight variations in length may occur over time due to natural shrinkage.
How do I clean my table cover?
Cleaning is simple: just wipe with a damp cloth and, if needed, a mild pH-neutral cleaner. For tougher stains, you can try a non-acetone nail polish remover. Be sure to wipe away spills such as sauces, ink, or flowers right away to avoid permanent marks. If the surface ever looks dull, a light rub with a little sunflower oil can help restore shine.
What material are the table covers made of?
Our table covers are made from high-quality flexible plastic/PVC (polyvinyl chloride), a durable and safe material free of harmful plasticizers.
What shapes can I order?
We custom cut your cover to the shape you need. Popular options include rectangles, circles, ovals, and ellipses. Looking for something special, like a boat-shaped table or L-shape? Simply send us a DXF file with your dimensions, and we’ll cut it exactly to your specifications.
How will my table cover be shipped?
Your table cover is carefully rolled and shipped in a sturdy box. This ensures it arrives safely without any folds or wrinkles.
Heat and UV light
Our PVC table covers are primarily designed for indoor use, but they can certainly be used outdoors as well.
Heat
Everyday contact heat – like a cup of coffee or a warm plate – is generally no problem. For pans or dishes straight from the stove or oven, we recommend using a trivet to protect your cover. Sunlight
Normal sunlight won’t affect the material. However, prolonged exposure to direct outdoor sunlight with extreme temperatures may cause slight discoloration or make the PVC a bit firmer over time. That’s why we recommend airing out the cover occasionally and bringing it inside during extreme weather conditions.
Everyday contact heat – like a cup of coffee or a warm plate – is generally no problem. For pans or dishes straight from the stove or oven, we recommend using a trivet to protect your cover. Sunlight
Normal sunlight won’t affect the material. However, prolonged exposure to direct outdoor sunlight with extreme temperatures may cause slight discoloration or make the PVC a bit firmer over time. That’s why we recommend airing out the cover occasionally and bringing it inside during extreme weather conditions.
Protection mats
What are self-healing cutting mats?
A self-healing cutting mat ensures that cut marks disappear on their own. The surface closes after each cut, keeping the mat flatter and smoother for longer, allowing for more precise cutting. This not only extends the mat’s lifespan but also reduces wear on your tools.
What material are the mats made of?
Our mats are made of flexible polyvinyl chloride (PVC) without harmful plasticizers.
How are PVC mats recycled at your company?
PVC is a versatile material that is highly suitable for recycling. Old PVC protective mats can be returned to our address: Industriestraat 9, 2500 Lier. Upon receipt, the mats are cleaned and shredded into small PVC granules. This recycled PVC is then used in the production of new protective mats and a wide range of other products, including water bottles, flower pots, and stadium seats. By using PVC in a circular process, we minimize waste and reduce the demand for new raw materials, resulting in lower CO₂ emissions.
Will my mat be cut to the exact size?
At ProtectMats, we custom-make your mat in the desired thickness, width, and shape. Thanks to our advanced CNC-controlled oscillating blade cutting machines, we cut each mat with the utmost precision, ensuring the final result perfectly matches your application. Please note that PVC is a living material: a minimal variation in length may occur over time due to natural shrinkage.
Are there any harmful plasticizers in your mats?
No, our mats are completely free from harmful plasticizers such as DEHP and DINP. They are safe for humans, animals, and the environment, and contain no hazardous substances. For flexibility, we only use harmless DOTP plasticizers. Our mats meet the strictest standards: they are REACH-compliant (phtalate-free) and tested according to ISO16000-9.
How can I keep my mat clean?
Our mat is easy to clean with a damp cloth and, if needed, a mild, pH-neutral cleaning solution. For stubborn stains, you can try removing them with acetone-free nail polish remover.
Which mat thickness should I choose?
Our mats are available in three thickness options, ensuring you can choose the perfect fit for your application:
3 mm: Ideal for semi-professional use, crafts, and hobby projects. Not recommended for daily cutting.
5 mm: Suitable for professional and intensive use. This thicker mat provides extra protection and stability for your work surface.
7 mm: Designed for (extremely) heavy use in industrial applications. The extra-thick mat is exceptionally durable and offers maximum protection for tables and workbenches.
Which material type should I choose?
Our mats are available in three different finishes, so you can always choose the material that best fits your needs:
Clear
A subtle form of protection that preserves the original look of your furniture while keeping any underlying grids or papers visible.
Antistatic
Designed to reduce static electricity and repel dust, ideal for laboratories and cleanrooms, body shops, and schools where electronic equipment is used.
Frosted
Reduces reflections, making them perfect for light-sensitive workspaces such as those near large windows or under bright lamps. These mats also have low adhesion, allowing stickers, tape, and other adhesives to be removed easily.
Does my mat have a certain smell?
New PVC mats may have a slight, characteristic odor upon delivery. This is normal and usually disappears within a few days after unpacking and airing out. The odor is harmless, and the material is completely safe for use.
Can the size of my mat change over time?
PVC is a living material that can slightly react to temperature and environmental changes. As a result, a minimal change in length may occur over time. This is a normal characteristic of the material and does not affect the quality or functionality of the mat.
Heat and UV light
Our PVC tablecloths are primarily designed for regular indoor use.
Heat
Everyday contact heat – such as from a cup of coffee or a warm plate – is generally no problem. For pans or dishes coming directly from the stove or oven, a trivet is the safest choice.
Sunlight
Normal light through windows has virtually no effect. However, prolonged exposure to direct outdoor sunlight may cause the material to slightly discolor or become a bit firmer over time.
What shapes can I order?
We cut your mat, floor protector or table cover exactly to size. Standard shapes include rectangles, circles, ovals, and ellipses. Have a unique shape—such as a rounded L-shaped table or a playful kidney shape? Email us a DXF file with the exact dimensions, and we’ll cut the tablecloth precisely according to your file.
General
What are the shipping costs and delivery times?
The average delivery time is 1–2 business days, but it can take up to 5 business days.
Shipping costs depend from state to state and will be shown at checkout.
We offer FREE shipping across the US for orders over $70.
Can I request a quote?
Of course! At ProtectMats, you can easily request a quote for any project. This can be done via our webshop or by sending an email to sales@protect-mats.com. Our sales team will be happy to prepare a personalized quote for you.
How do I keep my mat clean?
Our mats are easy to clean with a damp cloth and, if needed, a mild, pH-neutral cleaner. For stubborn stains, you can try using non-acetone nail polish remover. Be cautious with printed materials, strongly colored spices, tomato sauce, ink, and flowers: always wipe spills immediately to prevent permanent discoloration. Any marks can be masked with a small amount of sunflower oil to restore the mat’s shine.
Doubt about color or material?
Not sure about the color or want to feel the quality first? Order your sample for just $1, including shipping! Samples are sent by regular mail and may take a little longer to arrive than our standard packages.
Do I need to create an account to place an order?
You do not need to create an account to place an order.
You can also complete your purchase without one.
The advantage of having an account is that you can track your order afterwards.
You can also complete your purchase without one.
The advantage of having an account is that you can track your order afterwards.